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Redes sociales

Royal Palm Marrakech boasts a high satisfaction rating among guests and travel industry experts, receiving 208 reviews for an impressive rating of 9.3 out of 10.

HotelsCombined, the Australian based hotel meta search company, has started an extensive survey covering different types of accommodations within Morocco. This survey is based on gathering data from millions of guest reviews, and translating them to the official Recognition of Excellence.

The HotelsCombined Recognition of Excellence is a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered and win the recognition, properties must at the time of judging be rated 9.0/10 or over with a minimum of 100 customer reviews on the HotelsCombined site and have no major customer service problems, recurring or unresolved issues. Moreover, the way the hotel staff answered the internal hotels communication team, demonstrating their commitment in providing quick assistance, is also taken in consideration.

“We are thrilled to be working with the best hotels in North Africa and Royal Palm Marrakech is certainly among them” said Leen Hammad, award manager of HotelsCombined Morocco “What is different about the Recognition of Excellence is the way information is gathered and analyzed: it all depends on the guest and his or her experience with that particular accommodation.”

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